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WINPRO
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1994-01-11
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1-7-94 Winfax Pro
The AFC/AFX/Pkt-2400 are Class-1 faxmodems. The software, not the
Modem negotiates with the fax machine. So if it connects some places, but
not others, it is usually a Software problem.
Make sure you have BUFFERS=35 and FILES=40 in config.sys (or more) and
that fax speed is 19,200 or less (9600 best). If you have to close Windows
applications to fax, thn you may need to increase RAM on the computer, or
keep fewer apps open at one time.
We have found some ScreenSavers cause problems for FAX, so try
disabling them. Also some things in Config.sys such as Virus checkers can
cause a problem. If the Cancel 'button' doesn't work, it's usually a TSR.
If it's an internal faxmodem, you'll need to use COM 3 or 4. Probably
use IRQ 5 as well to avoid conflicts with devices on COM1/2. Windows 3.0
doesn't support com3/4. Windows 3.1 has comports and IRQs set wrong on Com
3/4 so you set com3/4 correcty via your Control Panel. If the modem is
external, do you have any internal devices using COM3/4?
Delrina gave us this string: AT&F&C1&D2S7=90S95=44&K4
Reset: AT&F+FCLASS=0 (to data mode)
A common Error is 72 or 100. This is usually caused by a TSR. Check your
CONFIG.SYS and Windows defaults. If the trouble is receiving a fax, this
may also be TSR related. Windows is not a true multitasking evireonment. It
shares (switches back and forth) between tasks. So continuing on an
application, may cause a fax (incoming or sending) to fail. I would wait
until the fax is finished before continuing.
For help, upgrade from Winlite, info on Winpro etc, call -
Delrina -416-441-1026
Does the fax work with the included 'dos' software? We can help you with
that if it doesn't, or use that to decide if there is a modem problem. If
the dos software works, then Delrina must handle the more advanced Winfax
Pro questions. Also, Delrina did have to 'patch' some VERY EARLY Winfax Pro
to work with the latest 14,400 faxmodems. So you may need that patch if you
have an EARLY Winfax. (Not Pro 3.x or later Pro 2.x). >>> If the included
dos software does not work (and it too is a current version) then the modem
may have a problem.
Don Hinds - Zoom Tech
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